SBI WhatsApp Banking services are designed to address all your banking queries efficiently. Simply scan the QR code using your mobile device or send "Hi" to +919022690226 to access the following services:
Account Services
- Get Balance: View book balance, account renewal date, and stock statement expiry date for sole proprietors' CC/OD accounts.
- Mini Statement: Access up to 10 recent transactions.
- Account Statement Services: View up to 250 transactions.
- Other Statement Services: Obtain home loan and education loan interest certificates.
- Pension Slip Service: Receive your pension slip.
Loan Information
- Loan Products: Get FAQs and interest rates for home loans, car loans, gold loans, personal loans, and educational loans.
- Pre-approved Loan Queries: Information on personal loans, car loans, and two-wheeler loans.
Deposit Information
- Deposit Products: Learn about features and interest rates for savings accounts, recurring deposits, and term deposits.
NRI Services
- NRE and NRO Accounts: View features and interest rates for non-resident accounts.
Account Management
- Opening Insta Accounts: Details on features, eligibility, requirements, and FAQs.
- KYC Update: Update your Know Your Customer details.
- Language Selection: Choose your preferred language.
- Open Instant Account: Instantly open a new account.
- Update Email: Change your registered email address.
Card Services
- Information on Debit Card Usage: Learn how to use your debit card.
- Lost/Stolen Card Information: Report and manage lost or stolen cards.
- Fast Tag Services: Access Fast Tag-related services.
Cheque Services
- Cheque Related Services: Order new cheque books or stop single or multiple cheques.
Additional Services
- Digital Banking Information: Access information about digital banking.
- Promotional Offers: Stay updated on the latest promotional offers.
- Download Banking Forms: Download various banking forms.
- Bank Holiday Calendar: View the bank holiday calendar.
- Nearest ATM/Branch Locator: Find the nearest ATM or branch.
- Contacts/Grievance Redressal Helplines: Contact customer support or grievance redressal helplines.
- Close Session: End your current session.
- De-register: Opt-out of the WhatsApp Banking services.
By utilizing these services, you can manage your banking needs efficiently and conveniently through WhatsApp.
Methods of Registration
- Direct Message:
- Send "Hi" from your WhatsApp number to +919022690226.
- Follow the instructions provided by the chat-bot.
- QR Code Scan:
- Scan the QR code available on the SBI internet banking site or SBI web page.
- You will be prompted to send "Hi" from your WhatsApp number to +919022690226.
- Follow the instructions provided by the chat-bot.
- SMS Registration:
- Send an SMS in the following format: “WAREG ACCOUNT NUMBER” to +917208933148 from your registered mobile number.
For example, if your account number is 123456789, send: `WAREG 123456789` to +917208933148.
Steps to Follow After Registration.
- Confirmation:
- Upon successful registration, you will receive a confirmation message on WhatsApp linked to your registered mobile number.
- Initiate Services:
- Send "Hi" from your WhatsApp number to +919022690226.
- Follow the instructions provided by the chat-bot to access various banking services.
| Menu | Sub Menu -1 | Description |
|---|---|---|
| Get Balance | - | Get the balance for CASA (Current and Savings Accounts). |
| Get Mini Statement | - | View details of recent transactions in Savings and Current accounts. |
| Statement services | Account Statement | Show transactions for a selected account within a specified date range. |
| Home Loan Int Cert | Request and receive a Home Loan interest certificate via registered email. | |
| Education Loan Int Cert | Request and receive an Education Loan interest certificate via registered email. | |
| Deposit Int Cert | Request and receive an Account Deposit interest certificate via registered email. | |
| Info on Loan Products | Home Loan | View loan product details, ongoing interest rates, and FAQs. |
| Car Loan | ||
| Gold Loan | ||
| Personal Loan | ||
| Education Loan | ||
| Info on Deposit Product | Saving A/c | View deposit product details, ongoing interest rates, and FAQs. |
| Recurring Deposit | ||
| Term Deposit | ||
| Pension Slip | - | Request and receive a Pension slip for a specific date range via registered email. |
| NRI Services | NRE Account | View features, interest rates, and schemes under NRI services. |
| NRO Account | ||
| Other NRI Services | ||
| Digital Banking | YONO Lite | Access information about SBI digital banking platforms, including download links. |
| YONO Business | ||
| YONO | ||
| FAQ | ||
| Language Selection | Display multiple language | Select and change your language preference |
| Nearest ATM / Branch | ATM | Locate the nearest SBI branch or ATM. |
| Branch | ||
| Open Instant Account | Features / eligibility | Learn about SBI Instant accounts, eligibility, requirements, and FAQs. |
| Requirements & FAQ | ||
| Contact Helpline | Complaint / Compliment | Access URLs for registering complaints or compliments, along with helpline numbers and addresses. |
| Address / Helpline No | ||
| Pre-Approved Loan | Personal Loan | View pre-approved offers, product features, and application instructions. |
| Car Loan | ||
| Two-Wheeler Loan | ||
| Bank Holiday Calendar | - | View the SBI holiday list by entering the first three alphabets of the state. |
| Download Banking Forms | Download Form > listing of forms | Download various banking services-related forms. |
| Info on Debit Card Usage | Display URL & Image | View debit card features URLs. |
| Info on Lost / Stolen Card | Display URL & Image | View debit card access control URLs. |
| Cheque related Services | Request Cheque Book | Raise a request for a new cheque book. |
| Stop Cheque Book | Raise a request to stop single or multiple cheques. | |
| Update Email | - | Update your registered email ID via WhatsApp Banking. |
| FASTag Services | - | View FASTag features and access the registration portal. |
| Close Session | - | End the current WhatsApp banking session. |
| De-register | - | De-register from SBI WhatsApp Banking services. |
In case of service unavailability, the message will be shown as “Dear Customer, Temporarily unable to serve your request. Kindly try after some time. Inconvenience is regretted."
In such a case, the user is required to restart the journey after a few minutes by sending "Hi" in the WhatsApp chat box for SBI WhatsApp Banking.